Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
The girl keeps on inturupting me even though I question thoughts and with a substantial pitch voice that is definitely like she's talking to a 5yr old! I should have checked on Yelps evaluations initial, and it demonstrates how weak their customer service is.
The safelite rep advised me my deductible might be paid out, it's been in excess of per month of heading back again and ahead, Safelite continue to have not built things appropriate and now the rep tells me they will not. Horrible customer care. Don't use this firm if you have a fresh car or truck or a luxury automobile!
I had been linked to a collision, and my coverage referred me to some different stores. Auto Deal with was on the list of types outlined so I gave them a phone. The…
Stop adhering to Marcas E. twelve/3/2017 So my windshield was hit by a rock and my insurance company recommended Safelite cell support. I wasn't home if the technician showed up but my other half was, as I drove up he was nevertheless below and Just about completed the hood was presently down and he was putting in my windshield wipers back again. I used to be informed never to push my vehicle for half-hour . 2 hrs later on I drove my automobile to The shop and viewed the plastic piece within the reduced part of my windshield shifting and earning sounds. Pulled into the store opened the hood and observed two of your inserts were being damaged and one particular was lacking so I termed Safelite they transferred me to a special Office for complaints I was provided One more appointment to have it checked.
He used at the least quarter-hour to repair by making use of a great deal of gadgets and liquid. I had been expecting similar excellent support and I used to be somewhat upset for too quick repair in two minutes. I dont are convinced was the way it's imagined to be fixed.
Only took 1 working day beforehand to generate an appt. Company took about an hour or so and 50 percent. They even cleaned my windows and vacuumed!
As I was paying, Joe arrived in and requested the Woman for the entrance desk if she had charged me now as well as the lady claimed no. Then he stated, "don't, due to the fact as I was drilling the crack distribute." Just before I even reported anything at all he tells me to take a look at it for myself.
Safelite technician cracked my windshield much more then couldn't replace the glass so he just taped it. Harm prompted my Safelite technician
Uncheck the box labeled Hardly ever allow websites to ask for your Actual physical area if It really is currently checked.
I counsel you are trying An additional window repair place in which the person answering the cellphone can remedy a straightforward problem like "Who am I Talking to"? instead of try out to stay away from permitting a possible consumer know who They may be Chatting with.
The function was completed promptly and I am pleased with the results. Even so, I chose to here remain during the waiting room and browse when my car was getting worked on as well as the professionalism and customer care is definitely lacking. I could Plainly listen to 1 agent speaking to a purchaser and (naturally only hearing one particular aspect with the conversation) rudely blame them for lack of interaction, stating that it had been their challenge simply because they weren't "returning calls and didn't have their voicemail set up adequately". Even when this were being the case, it might have been taken care of otherwise. Not 15 minutes afterwards, An additional agent sitting ten ft far from me in the entrance desk created plans for that night, telling the person on one other line to "not get also light." Even though I go no judgement on any one's personal preference, obtaining this conversation before a customer was extremely unprofessional. She also arrived off extremely irritated and as if she could not be bothered when it arrived time for me to purchase the windshield wipers.
I had my uncle's windshield changed at OC Windshields these days and it turned out terrific! The 3 stars more info is due to undeniable fact that I waited for about two several hours. My appointment was at 10 am, but I failed to leave right until about noon. The matter that upsets me is that they didn't even get started working on the vehicle until about 1115 get more info am. I read as a result of other evaluations and so they complimented this position on finishing the operate rapidly. I commend them on ending rapidly, but seriously to possess me wait that very long is form of disappointing. They might have at the least told me to come back at a later time or given me and estimate of how much time it might just take. In retrospect, I ought to have requested, but I was just Blessed I introduced points for me to carry out. Also, I just examine back again on some yelp evaluations that they supply a AAA price cut. I would like they'd have requested me that Once i was paying out since I do have AAA. Another excuse for your 3 stars will be the inconsistency in quoted costs. Yet again, I commend OC Windshields as the cost was far more very affordable that other locations I investigated, but in the long run, the pricing was kind of fishy to me. So I originally inquired about expenditures through Yelp. By way of electronic mail on June fourteen, I was quoted $195 for aftermarket glass and $245 for top quality glass. I did not answer following that or make an appointment. It wasn't until eventually currently, June 19, that I made a decision to have my windshield replaced, so I termed them this early morning to determine if they had an availability now. Keep in mind that After i referred to as, I didn't originally give my name or state which i experienced obtained a quote through Yelp a couple of days prior. I gave the receptionist the car details, and he or she quoted me $220 for aftermarket glass. Then I proceeded to inform her that that Value was unique from your Yelp estimate I been given. She seemed up the email after which mentioned the quoted fees had been right. I wished the quality glass so she told me that it will Price tag $245. I agreed considering the fact that I assumed I might be capable of make use of the $35 off Yelp sign in discount in retailer and went in advance and produced the appointment.
My 2001 Audi has actually been entirely services by them, everything from correcting the window regulators, to coolant leaks, to sensors and tire rotations!They place their customers to start with, and Andreas makes certain to do no matter what he has to, to help make his consumers satisfied. I totally advise Bauer German Car for all of your German Car or truck Mechanical desires
My windshield had a crack along the passenger side. The tech broke my windshield taking it off just to discover the glass he had wouldn't in shape my car. It took weeks before I had been ready to get my motor vehicle repaired.